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AMCs are comprehensive and non comprehensive types. |
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3 no. of Routine Maintenance Calls in AMC period. |
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One Person's End user Training is free under contract which customer can avail on as & when required bases from GIL. |
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Breakdown Calls are unlimited & are part of the contract. |
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The services are "On-Site" for L1 Repairs. |
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In Case of Comprehensive AMC the equipment taken to work shop & cannot be repaired for more than 48 working hours - standby machines can be provided on customer request at GLOBUS cost. |
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Consumable & Accessories like Lamp, cables, remotes, batteries & plastic covers etc. are not covered under the scope of the contract. |
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AMCs are signed between customers & GLOBUS. |
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Requests of AMCs for 3 years duration can also be entertained. |
