Annual Maintenance Contract - AMC
Regular maintenance becomes essential for the Products / Machines which goes out of Warranty and are into regular use.
Selecting an AMC service saves time and effort to search for a vendor, availability of products, spares parts, co-ordination between various departments, seeking internal approvals, paperwork etc.
We have a strong service network spread PAN India and our trusted and efficient representatives are placed even at remote locations, which helps us to serve our customer effectively by ensuring timely availability of resources & required infrastructures. With Globus, you always stay assured for quality service support and genuine spare parts.
We offer an economical & affordable AMC along with special prices offered for the consumables replacement during the course of contract (AMC Period) with an easily accessible Customer Support Helpline where all your complaints can be registered at any business hours, addressed & leading to timely resolution in 48-72 business hrs.
- AMCs are comprehensive and non comprehensive types.
- Skilled and highly trained Man Power ready for 24 x 7 Service across the Nation.
- 4 no. of Routine Maintenance Calls in AMC period.
- Breakdown Calls are unlimited & are part of the contract.
- The services are "On-Site" for L1 Repairs.
- Consumable & Accessories like Lamp, cables, remotes, batteries & plastic covers etc. are generally not covered under the scope of the contract.
- AMCs are signed between customers & GLOBUS.
- Requests of AMCs for 3 years duration can also be entertained.